INTERACTIVE CASE STUDY

Payer-Provider Negotiation Simulation

Experience a high-stakes healthcare contract negotiation and discover how tension can unlock breakthrough value.

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Keep This Page Open — You'll return here after each step to navigate through the simulation

The Case

A three-hospital health system (NorthRiver Health) faces contract expiration with its largest commercial payer (HorizonHealth Plan). The health system has sent a termination notice and threatens to go public tomorrow, disrupting 90,000+ patients.

1

Choose Your Role & Prepare

You'll have only 2 minutes to prepare

Read your case brief carefully and think about your strategy.

Select which side you'd like to represent in this negotiation:

âš¡ Important: When you begin your negotiation

After reading your case brief and clicking "Begin Your Negotiation," you'll see options for different scenarios. Choose "Round 1" to start with the time-pressured rate negotiation.

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STOP HERE

Do not scroll past this point until you have completed Step 1

2

Complete Round 1, Then Enter the Value Zone

After completing your 8-minute Round 1 negotiation, return here and prepare for Round 2.

Round 2: Tension-Leveraged Discovery

In Round 2, you'll keep the same rate from Round 1 but explore integrative opportunities that dramatically increase value for both sides. You'll use "tension tokens" to embrace productive discomfort and unlock hidden possibilities.

💬 Continuing Your Negotiation

After reading the Round 2 instructions, return to your negotiation chat window and tell the AI: "I'm ready to begin Round 2."

Note: If you've closed the chat window, click the chat icon in the upper right corner and select your conversation from the chat history to continue where you left off.

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STOP HERE

Do not scroll past this point until you have completed Step 2

3

Debrief & Learn

After completing both rounds, it's time to reflect on what you learned about tension, value creation, and the negotiation process.

Bonus: See How Others Negotiated

Want to see how the same case played out? Review sample negotiations from both rounds:

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STOP HERE

Do not scroll past this point until you have completed Step 3

Ready to Transform Your Payer-Provider Negotiations?

This simulation is just the beginning. Get full access to the Breakthrough Negotiating for Payer-Provider Negotiations suite — including the complete training curriculum, advanced case studies, AI negotiation tools, and the entire Breakthrough Negotiating Training Center.

What You'll Get:

Complete Payer-Provider Negotiation Training

Full Breakthrough Negotiating Curriculum

AI Negotiation Coach & Simulations

Contract Analysis & Writing Tools

Industry-Specific Case Studies

Ongoing Expert Support

Join healthcare leaders transforming how they negotiate value-based agreements

Copyright Kevin Greene, Breakthrough Negotiating 2026.

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